3/13/19 - Jose Burciaga
Ø Maintaining customer relationships and ensuring customer loyalty through excellent customer service as well as meeting all clients needs appropriate to their business.
Ø Establish task priorities, scheduling and tracking work assignments.
Ø Keeping customers well informed of any updates.
Ø Take incoming phone calls and respond to issues quickly and accurately.
Ø Billing on time, zero demurrage mind set, detention, exam fees and etc.
Ø Must have a good computer data entry skills, word, excel and Microsoft office.
Ø High School Diploma or higher education
Ø At least 3-6 years of General Freight Forwarding Industry experience is preferable.
Ø Previous work experience in Ocean, Air, Import, Export Int’l Freight Forwarding Cargo Shipping departments.
Ø Highly customer service minded.
Ø Ability to use logic and reason to identify the strengths and weaknesses
Ø Self-organized (prioritize, plan, execute), must show strong commitment to working procedures
Ø Organized, flexible and able to work under tight deadlines, ability to work efficiently under pressure and fast pace environment.
Ø Administration skills, Customer service skills.
Ø Good Computer skills: Microsoft Office and Ability to create documents using Excel Spread Sheet.
Ø Must be bilingual in Spanish and English.
E-mail Resume to: [email protected]