The Seafreight Import/Export Coordinator coordinates product shipments ensuring that service commitments are achieved and maintained in accordance with client requirements and company objectives. The employee serves as a liaison with customers, vendors, and government agencies in all seafreight activities. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:
•    Responsible for all shipment-level communication between us and all customers, carriers and vendors (i.e. delays, shipment status inquiries, arrival notices, billing, etc.)
•    Escalates all recurring carrier / vendor service issues to Supervisor
•    Maintains service relations with customers, carriers, vendors, and other Hellmann offices
•    Responsible to ensure compliance with all applicable internal and external standard operating procedures and regulatory requirements

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