Community Engagement Manager

Full Time
Posted
1 month ago

ESSENTIAL DUTIES AND RESPONSIBILITIES

 

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.

 

Establish, develop and manage community relations strategies that support, enrich and expand cross-sector partnerships that support CDP’s community needs assessment priorities. Identify and participate in community outreach events and speaking opportunities to boost organization’s visibility, with an emphasis in North San Diego County This includes the coordination and supervision of outreach teams, staff, and volunteers.

 

  • Collaborate with service area managers about facilitating transition to public school systems

  • Build and Maintain relationships in collaboration with the management team to find supplemental sources of care for families when needed.

  • Develop and maintain relationships with other state funded early education programs to provide options for a variety of family situations and needs[AM1] 

  • Work with management team to determine areas of partnership needed and contribute to development of partnership agreements/MOU's that will enrich our program and create better outcomes for children

  • Communicate regularly with all service areas and determine areas of growth and develop proposals for funding and strategic plans.

  • Identify and participate in community outreach events and speaking engagements to increase organization’s visibility in North San Diego County[AM2] 

  • Serves as the liaison between organization’s Child Development and local community colleges and university’s volunteer programs

  • Coordinate and supervise outreach teams, staff, and volunteers.[RO3] 

  • Represent Organization  in collaborative and coalition meetings, including school readiness and school transitions groups

  • Collaborate closely with the Family Engagement (FE) and Family Service Advocates (FSA) teams to coordinate external community resources for families

  • Participate in and contribute to events, workshops, and committee meetings to foster community engagement and encourage active involvement from families and community stakeholders.

  • Assist management in analyzing family data to plan, organize, and conduct professional development activities to groups of up to 100 participants 

  • Lead the oversight of program governance, specifically the Child Development Policy Council

  • Organize and lead regular Policy Council meetings, providing comprehensive training sessions to ensure members understand their roles and responsibilities

  • Oversee the monthly coordination of diaper distribution programs

  • Maintain up-to-date partner and program information in data management systems to enhance service delivery, referrals, and enrollments.

  • Produce program and impact reports as needed

  • Hire, supervise, coach, and evaluate staff, volunteers, and interns

 

OTHER DUTIES

 

  • Prepares or reviews a variety of reports and staff documents.

  • Attends and participates in meetings, conferences, and training sessions; provides expertise, information and assistance to management, staff, parents, outside groups, and individuals.

 

QUALIFICATIONS AND SKILLS


Knowledge of:

  • Intermediate to advanced Microsoft office skills including Word, Excel, Publisher and PowerPoint applications.

  • Knowledge of CRM system is a plus

  • Effective verbal and written communication

  • Past experience in public speaking and meeting facilitation.

  • Ability to represent organization and its interests in public Federal, state, and local laws, regulations, and court decisions applicable to assigned areas of responsibility. Extensive knowledge of San Diego County resources

  • Strong speaking and presentation skills

  • Research methods and analysis techniques

 

Ability to:

 

  • Work with a diverse group of stakeholders, including public, private and nonprofit sectors and diverse populations.

  • Analyze and make sound recommendations on community outreach and community engagement issues and strategies.

  • Support in developing concepts, methods, and techniques to effectively improve internal and external communications.

  • Generate interest and convey messages through the development of persuasive communication strategies.

  • Exercise active listening and become a great articulator of organization vision.

  • Prepare clear, concise, and comprehensive correspondence, reports, studies and other written materials.

  • Exercise sound, expert, independent judgment within general policy guidelines.

  • Exercise tact and diplomacy in dealing with sensitive and complex issues and situations.

  • Establish and actively engage in effective working relationships with organization management, staff, community and business leaders, local elected officials, representatives of community, professional and business organizations and funding agencies, donors, volunteers, the media, the public and others encountered in the course of work.

  • Exercise strong organizational and problem-solving skills.

  • Multitask, demonstrate initiative and the ability to work diligently and efficiently, successfully prioritizing and managing multiple projects in a busy, fast-paced environment meeting all established deadlines.

  • Work independently and in a team environment.

  • Work a flexible schedule (evenings and weekends will be required)

 

VALUE-BASED BEHAVIORS

 

  • Listen attentively to others. Asks clarifying questions to gain a better understanding of the other person’s views and underlying assumptions.

  • Works effectively in a team environment and actively participates in joint problem solving; willingly cooperates with co-workers.

  • Identifies and takes advantage of opportunities for personal and professional development.

  • Attends work consistently and punctually. Arrives to meetings prepared and on time; honors work commitments; follows through on what was agreed upon; meets deadlines.

  • Honors the private and confidential matters of co-workers. Protects the proprietary information of systems.

  • Follows rules, regulations, and policies; positively contributes to implementing changes.

  • Deals with issues directly, in a respectful and timely manner. Focuses on resolving the issue while not criticizing the person. 

 

EDUCATION/EXPERIENCE/CERTIFICATION


A typical way of obtaining the knowledge, skills and abilities outlined above is a:

  • AA Degree in Social Science, Human Development, Marketing, Communications, Public Relations, or a related field required. (BA/BS Degree in Social Science, Human Development, Marketing, Communications, Public Relations, or a related field highly preferred)

  • 2 years of responsible experience in project and/or program management, at least two (1) years of which were in a supervisory or program/project management capacity.

  • Demonstrated proficiency in Microsoft Office Word, Excel, PowerPoint, Outlook

  • Basic knowledge of social media (Facebook, Instagram, LinkedIn, Twitter),

  • Experience with creating press releases, correspondence, blogs, white papers, statements, website copy, ad campaigns, video text and other documents.

  • Bilingual in Spanish is preferred

VALUE-BASED BEHAVIORS

 

  • Listens attentively to others. Asks clarifying questions to gain a better understanding of the other person’s views and underlying assumptions

  • Works effectively in a team environment and actively participates in joint problem solving; willingly cooperates with co-workers

  • Identifies and takes advantage of opportunities for personal and professional development

  • Attends work consistently and punctually. Arrives to meetings prepared and on time; honors work commitments; follows through on what was agreed upon; meets deadlines

  • Honors the private and confidential matters of co-workers. Protects the proprietary information of systems

  • Follows rules, regulations, and policies; positively contributes to implementing changes

  • Deals with issues directly, in a respectful and timely manner. Focuses on resolving the issue while not criticizing the person. 

 

HEALTH STATUS

Must have a physical examination, TB clearance and a drug screen by a doctor/clinic designated by Organization as well as immunization records for influenza*, pertussis and measles as required by state and federal regulations prior to the first day of employment.

 

PHYSICAL AND MENTAL DEMANDS

The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Physical Demands

While performing the duties of this class, an employee is regularly required to stand, walk and sit, talk or hear both in person and by telephone, use hands to finger, handle or feel objects or controls, and reach with hands and arms. An employee also is regularly required to stoop, kneel, bend, crouch or crawl, climb or balance and lift up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, color vision and the ability to adjust focus.

 

Mental Demands

While performing the duties of this class, the employee is regularly required to use written and oral communication skills; read and interpret information; analyze and solve problems; observe and interpret people and situations; use basic math; learn and apply new information or skills; work under intensive deadlines and interact with management, administrators, staff, teachers, parents, family members, children and others encountered in the course of work.

BACKGROUND CLEARANCE

All positions are subject to a background/education check, DMV check, NSOR, exclusion and debarment checks prior to hire and periodically throughout employment as required by various funding sources.

Note: California State law requires background criminal checks on anyone who works in a licensed childcare facility who is not a client. Must have or obtain a current criminal background check clearance, signed criminal record statement, and signed Acknowledgement to Report Child Abuse form prior to the first day of employment

 

TRANSPORTATION 

Must have and maintain a valid California Driver’s License, daily use of a personal, insured vehicle, and have and maintain a motor vehicle driving record acceptable to organization’s insurance carrier. Incumbents will be enrolled in the California DMV Pull Program.

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